Privacy Policy
Effective date: July 31, 2026
This Privacy Policy describes how Hearing Loss Solutions Corp. (“Hearing Loss Solutions,” “we,” “us,” or “our”), an audiology practice located in Sherman Oaks, California, collects, uses, and protects the information you provide through this website, including the contact and scheduling forms hosted at contact.hearinglosssolutions.com.
Information We Collect
When you submit a form on this website, we collect the information you choose to provide, which may include:
- Your name and email address;
- Your phone number (optional — you are not required to provide it);
- Any details you share about what you are experiencing or the reason for your inquiry;
- Your SMS consent selections, if you choose to opt in to text messaging.
Like most websites, we may also automatically collect limited technical information when you visit, such as your browser type, device type, and pages viewed, through cookies or similar technologies used by our website and form platform. This information helps us keep the site working properly and understand how it is used.
How We Use Your Information
- To respond to your inquiry and answer your questions;
- To contact you about scheduling, confirming, or following up on a consultation;
- To send you the communications you have consented to receive (see the SMS section below);
- To operate, maintain, and improve this website and our services;
- To comply with legal obligations that apply to our practice.
Health information you share with our clinical team in the course of care is handled in accordance with the privacy practices and legal requirements that apply to healthcare providers, which are provided to you separately as a patient of the practice.
SMS / Text Messaging Consent and Disclosure
If you provide your mobile phone number through this website or a contact form and check a box or otherwise affirmatively opt in to receive text messages, you consent to receive SMS messages from Hearing Loss Solutions Corp. related to appointment reminders and scheduling, follow-up on inquiries you have submitted, customer care and service updates, and — only if you separately opt in to marketing messages — promotions and offers.
Message frequency varies. Message and data rates may apply. Consent to receive text messages is not a condition of any purchase or treatment.
You can opt out at any time by replying STOP to any message. You will receive a one-time confirmation that you have been unsubscribed, and you will no longer receive SMS messages from us unless you opt in again. Reply HELP for assistance, or contact our office at 818-989-9001.
Your mobile phone number and SMS consent are not shared with, sold to, or transferred to any third party for their own marketing or promotional purposes. Information collected in connection with SMS consent, including phone numbers, is used only to provide the services described in this Privacy Policy.
How We Share Information
We do not sell your personal information. We share it only:
- With service providers who help us operate this website and communicate with you (such as our website, scheduling, and messaging platforms), who may use it only to provide those services on our behalf;
- When required to comply with applicable law, regulation, or legal process;
- To protect the rights, safety, or property of our practice, our patients, or others.
Data Security and Retention
We use reasonable administrative and technical safeguards to protect the information you submit through this website. We retain form submissions and related contact records for as long as needed to respond to your inquiry, provide our services, and meet our legal and recordkeeping obligations, after which they are deleted or de-identified.
Your Choices and Rights
- You may opt out of SMS messages at any time by replying STOP to any message.
- You may unsubscribe from marketing emails using the link in any marketing email.
- You may contact us at any time to ask what contact information we hold about you, to request a correction, or to request deletion of information collected through this website, subject to records we are required to keep. California residents may have additional rights under California privacy law and may exercise them using the contact details below.
Children’s Privacy
This website is intended for adults. We do not knowingly collect personal information from children under 13 through this website. If you believe a child has submitted information to us, please contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. The effective date above reflects the most recent version. Material changes will be posted on this page.
Contact Us
Hearing Loss Solutions Corp.
5900 Sepulveda Blvd, Suite 335, Sherman Oaks, CA 91411
Phone: 818-989-9001